Shipping and Delivery

🚚 Luckspiders Shipping Information

We offer international shipping for our AI hardware, smart devices, and accessories 🌎.

Shipping availability depends on your destination and the product ordered. If we’re unable to ship to your address, we’ll contact you to arrange an alternative or a refund for the unshipped order.

⏱️ Estimated Delivery Times

The following estimates apply after your order has been dispatched:

📍 Destination	⏳ Estimated Delivery Time
United States	9–12 business days
Canada & Europe	9–15 business days
Australia & New Zealand	9–15 business days
Mexico, Central & South America	9–18 business days

📌 Business days exclude weekends and public holidays. These estimates do not include order processing time.

Delivery may take longer due to customs clearance, remote locations, peak shipping periods, or carrier disruptions. Estimated delivery dates are not guaranteed.

💰 Shipping Costs & Import Charges

Shipping charges are shown at checkout before you complete your purchase.

For international orders, customs duties, import taxes, or clearance fees may apply. Unless explicitly included at checkout, these charges are payable by the recipient.

📦 Tracking Your Order

• ✉️ Once your order ships, we’ll email you the tracking number.

• 🔍 Tracking updates are provided by the carrier and may take time to appear after dispatch.

• 🛡️ Shipments include shipping insurance, subject to the applicable coverage terms.

If your tracking stops updating or your parcel appears lost or damaged, please contact us so we can investigate and assist.

📍 Delivery Details

Please check that your shipping address, postal code, and contact information are correct before ordering.

Need to change your address? Contact us as soon as possible. Changes may not be possible once the order has been dispatched.

🤝 Bulk Orders

Ordering multiple units? Contact us with your required quantity and destination for shipping options, costs, and estimated delivery times.

❓ Need Help?

For shipping questions or assistance with your order, contact our team. Please include your order number so we can help you more quickly.

📧 Email: service@luckspiders.com
🌐 Website: https://www.luckspiders.com